Returns & Exchanges
At BeMicro, we stand by the quality of our fresh microgreens and superfoods; however, due to the perishable nature of our products, we offer a 100% satisfaction guarantee or your money back within 7 days of delivery.
Contact Support
Email our customer care team at [email protected] within 7 days of receipt with your order number and a photo of the product.
Verification
Our quality control team will review your request and the provided images to confirm if the product meets our freshness standards.
Resolution Choice
Once approved, you can choose between a full refund to your original payment method or a fresh replacement shipment at no extra cost.
Processing
Refunds are processed within 3-5 business days, and replacement orders are prioritized for the next available harvest and delivery cycle.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing